BPM & Enterprise Content Management

Managing the staggering volumes of content your enterprise creates and uses, is a vital yet tricky task. Enterprise Content Management (ECM) helps you with this. It captures, manages, stores, preserves, and delivers content and documents related to organizational processes. With ECM tools like IBM-FileNet, SharePoint, Documentum, Livelink, OnBase, etc. organizing and leveraging your enterprise’s information becomes simpler.

ECM also aids in archival, versioning and tracking, compliance with policies and regulations (SOX), application of security roles, and enhanced content discovery (search) within a company. It can be used for documents (word, PDF, etc.), XML, e-mail, digitized images, web content, and records. It can even integrate separate repositories (SharePoint, Documentum, etc.).

Manage content and streamline processes. Comprehensively manage and control unstructured content like Microsoft Office documents, web pages, Portable Document Format (PDF) files and e-mail messages. Streamline business processes that are a drain on organizational productivity.

Improve business insight. Monitor your business, take better-informed decisions, and respond proactively to business events.

Find and share information in a simple way. Find information and expertise wherever they are located. You can now share knowledge and simplify working with others within and across organizational boundaries.

Empower IT to make a strategic impact. You can increase the responsiveness of IT to business needs and to be maintained by supporting all intranet, extranet, and web applications across the enterprise, with one integrated platform.

IBM FileNet

IBM FileNet P8 products provide ECM and BPM capabilities to medium-to-larger sized corporations and institutions.

Features and benefits of P8 are:
  • Content, security, and storage management capabilities for the enterprise.
  • Agile ECM capability in which P8 can expose content repositories from other vendors.
  • Automation based on actions performed on content. Processes can be triggered on creation of new content or modification of existing content.
  • Web 2.0 applications to access the ECM repositories or libraries.
  • Automation of content and human-intensive processes using standards-based BPM.
  • Records management product to meet regulatory requirements.
  • Compliance framework for compliance and risk management.
  • Rapid forms development using eForms.

Infotalk has an experienced team that has successfully implemented various P8 projects. Our services include customization and performance tuning of P8 so that you get maximum returns from your software investment. An IBM Valuenet partner, we have implemented FileNet P8 ECM products, including ECM and BPM solutions, for Telecom, Finance, and Higher Education sectors.

Our competence in FileNet P8 includes:
  • Design of content taxonomies and complex workflow processes.
  • Design of forms-based UI using eForms and Lotus forms.
  • Customization with FileNet P8 PE and CE APIs.
  • P8 Webservices using process orchestration, CEWS, and PEWS.
  • Document conversion and migration.
  • Document capture application development and maintenance with capture APIs.
  • Performance tuning of P8 systems and custom applications that interface with P8.
  • IBM FileNet P8 certified team members.


At Infotalk, we offer you a full-cycle SharePoint implementation and post-implementation services – including migration, training, and support. Our services are suitable for both legacy systems and new SharePoint executions. We size up or scale down our team based on the project’s magnitude, giving you cost-effective and competitive services, quickly.

We provide you with the best-fit SharePoint development solutions. Our professionals first study your business and information processes, the applications being used, and other key aspects impacting your workflow. This helps understand your requirements before drawing up a solution. The business-specific knowledge gained also helps prevent your previous IT investments from being wasted during a new SharePoint solution implementation.

Our consultants have the necessary expertise and experience to develop and execute a SharePoint project precisely. While undertaking a development task or implementing it across the organization, a dedicated SharePoint consultant works closely with you. This is to estimate the requirement and ensure the solution works as per your essentials. It also helps us meet your exact business needs, improve the current business processes, and transfer all technical knowledge to pertinent users. All this results in a long-standing relationship with our clients.

Other factors too work to your advantage. They are our quality control assurance and compliance with the latest measures for full safety of your intellectual property, along with value-addition to areas that we identify as having scope, after studying your business thoroughly. Our flexible delivery models suit your needs with ease.

Development Focus
  • Branding
  • Visual Studio Workflows
  • InfoPath Forms
  • Custom Web parts
  • Migration
  • Business Connectivity Services
  • Business intelligence
  • eDiscovery
  • Identity management
  • Mobile devices
  • Records management and compliance
  • OCR Services
  • Search
  • Social computing
  • Upgrade
  • Web content management
Our Customers Include
  • Law Firms
  • Equity Firms
  • Educational Institutions
  • Media and Broadcasting
  • Transportation
  • Research
  • Government
  • Information Technologies
Our Developers

Infotalk has a team of full time SharePoint Development specialists. Each developer has an advanced Microsoft certification with an outstanding background in .NET Development.

Our developers also train our clients to adopt SharePoint and also handhold them to become SharePoint administrators.

A combination of configuration and code leads to a highly interactive SharePoint environment and our developers have showcased these skills on public facing websites, mobility devices and intranet applications.